OperatorHQ policies · July 2026

Terms of Service

The draft terms governing access to OperatorHQ and responsibility for reviewed service delivery.

Early Access · Beta: OperatorHQ is in early access. These policies apply today and may be updated as formal legal review completes; material changes are announced before they take effect.

Service and eligibility

OperatorHQ provides software for organising AI-assisted and manually completed client-service workflows. Users must have legal capacity, provide accurate account information, protect credentials, and use the service only for lawful professional purposes.

Operator responsibility

OperatorHQ drafts and organises work; it does not replace professional judgment. The workspace operator remains responsible for source verification, client commitments, approvals, communications, legal rights, and the final delivered work.

No guaranteed outcomes

The service does not promise passive income, customers, enrolments, rankings, revenue, performance, or other business results. Demonstration content is not evidence and must not be presented as real research.

Accounts, billing, and suspension

Plan limits and prices are configurable. Paid status is confirmed server-side through the payment provider. We may pause runs that exceed configured limits and suspend abusive accounts. Refund treatment is governed by the Refund Policy and applicable law.

Intellectual property and upstream content

Users retain rights in their submitted content subject to the licence needed to operate the service. OperatorHQ code is separately licensed; attributed upstream personas retain their MIT notices. OperatorHQ is independent of the upstream Agency Agents projects.

Disclaimers and liability

The service is provided as configured and may contain errors or interruptions. Final warranty, limitation, governing-law, dispute, termination, and business-entity language must be completed by qualified counsel before launch.

Limitation of liability

To the maximum extent permitted by applicable law, OperatorHQ's total aggregate liability arising out of or relating to the service is limited to the fees you actually paid for the service in the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these terms excludes liability that cannot be excluded by law. Indirect, incidental, and consequential damages are excluded to the extent permitted.

Governing law and jurisdiction

Governing law, venue, and dispute-resolution terms are placeholders pending legal review. Final language will name the governing jurisdiction, the competent courts or arbitration forum, and any mandatory consumer protections that override this clause.